What is the difference between assisting service users and being a professional Social Worker?
Social work in UK has been a regulated profession since 2005 and the rubric ‘Social worker ‘ is protected by its regulative organic structure ( GSCC ) that entitles merely those professionally qualified to utilize this term to depict themselves. Social work professionals are held accountable to the jurisprudence, their employers, service users and to the GSCC codification of moralss. They are guided by rules which make up an ethical model these can sometimes forestall a societal worker to make what service users may see as assisting. More than assisting, societal work is seen as enabling people to decide their jobs. Therefore, working with them to develop accomplishments required to get the better of the job, instead than supplying a speedy hole. The accomplishments of authorization, protagonism and user engagement are needed in professional pattern so the societal worker would be able to exert their responsibility in line with the professional codification of pattern and behavior. This would assist to restrict bad patterns while besides advancing moral and occupation satisfaction.
First, this essay will give a brief definition of what is societal work ; it will so travel on to analyze the cardinal rules in societal work pattern. The function of a societal worker, their duties and the ethical model will be described in some item. It will so reason with an scrutiny on the significance in working in partnership. Last, I will look into the issues of diverseness along with AOP and ADP. Finally, this essay will look on the significance of service user and carer experiences and positions along with a brief decision.
Social work is defined by the International Federation of Social Workers ( IFSW ) as a ‘profession that promotes societal alteration, job resolution in human relationships and the authorization and release of people to heighten wellbeing. Using theories of human behavior and societal systems, societal work intervenes at the points where people interact with their environments. Principles of human rights and societal justness are cardinal to societal work ‘ ( IFSW, 2000 ) .
This definition of Social work shows that the responsibilities of societal work practicians are linked with rules of authorization, human right and societal justness. Social work ‘s chief responsibility is ‘to enable all people to develop their full potency, enrich their lives, and prevent disfunction ‘ ( IFSW, 2000 ) . They will move as advocators on behalf of the people they serve and their responsibility is focused on job resolution besides conveying about alteration. ‘Social work is an interconnected system of values, theory and pattern ‘ ( IFSW, 2000 ) .
Social work is besides a signifier of societal control, ‘this because it involves advancing and protecting the public assistance of non merely the person but besides the wider community this double duty frequently causes struggles and tensenesss ‘ , ( Thompson, 2009, p.3 ) . Social workers come to reach with persons from many different backgrounds. Their purpose is to assist people get the better of troubles and live a successful life, while there are times where practicians are at that place to back up people in accepting a state of affairs that can non be changed ( e.g. terminal unwellness, etc. ) . What differs societal work from other professionals is the complexness and the assortment of the functions in which they are involved.
The demand to affect service users wherever possible and working closely with other professionals is required by a figure of statute laws, this makes the pattern in a manner easier, as it regulations out misinterpretations or the possibility of losing out on of import information. Persons and other professionals involved in the procedure of working in partnership have to be involved during each phase of intercession. Partnership working is seen as a extremely skilled activity, ‘it requires the ability to pass on and prosecute, buttocks and program, to be sensitive and observant, and so on ‘ , ( Thompson, 2009, p.118 ) .
Social work practicians are expected to take regular preparation in order to spread out their cognition as the consequence of uninterrupted developments in policies, theories etc. “ Social work is an germinating profession, invariably reacting to new policy aspirations, spread outing cognition and lifting public aspirations. ” ( GSCC, 2008, p.10 ) .
Trevithick ( 2009 ) categirizes cognition under three headers that convergence and are linked together:
- Theoretical – borrowed theories, analyse theories ( intent of SW ) , pattern theories/approaches
- Factual – law/legislation, societal policy, etc.
- Practice/practical/personal – acquisitioned, used, created cognition.
Trevithick ( 2009, p.25-43 ) .
The advantage of this model would be that it gives waies where there is a demand to farther spread out your cognition. Social work profession requires a comprehensiveness and in deepness cognition base, nevertheless, ‘the cognition base of the lovingness profession is non appreciated by the general populace… .. partially due to the premises about the lovingness professionals being ‘common sense ‘ and necessitating small or no specialist cognition or accomplishments ‘ , ( Thompson, 2009, p.11 )
Social work professionals are guided by a set of values and a Code of Practice. Practice moralss are based on these values which aim to inform societal workers intervention with service users. The codification of pattern set up by the general societal attention council ( GSCC ) offers an ethical model to its practicians ‘ , this aims to keep a criterion of behavior for both employers and employees.
The societal work codification of behavior is designed to function societal workers when practising their profession, it contains ethical rules which will underpin the attack taken in pattern. ‘The professional codification of behavior serves many different maps such as ; counsel, ordinance, subject, protection, information, announcement, dialogue, ‘ ( Valuess and moralss in pattern, p.127 ) . It is really helpful to societal workers as it offers guidelines as to what is expected from them as professionals.
Social workers have to be familiar with their value base and abide to them in twenty-four hours to twenty-four hours work. They have to set into pattern the apprehension of the values when practising their profession. Ethical consciousness is an indispensable portion of the societal work patterns, a societal worker ‘s ability to move ethically is critical when taking to supply a high criterion of services. ‘The codification of behavior, ideally, offers the chance, teasing if theoretical, of deciding value and ethical issues in societal work ‘ ( Adams et al. 2009, p.37 ) . The twenty-four hours to twenty-four hours pattern and the uncertainness which societal workers can sometimes confront would transport ethical quandary which will dispute their pattern, ‘ethical quandary occur when the societal worker has a pick between two different classs of action that can be both morally right but merely one pick can be made, or when either class of action if chosen, would take to the via media of values or rules, ( Purtilo, 1993 ) , ‘ ( Valuess and moralss in pattern, p.117 ) . Ethical motives and values can besides cross ‘when values or moral rules are in struggle, which poses a challenge about what to make, so an ethical job has occurred, ( Purtilo, 1993 ) , ‘ ( Valuess and moralss in pattern, p.117 ) .
The traditional values developed by Biestek ( 1961 ) , outlined the rules which formed the basicss of the societal work pattern. These rules were made up of seven points and act as an underlying model to intercession with service users.
- Individualization ;
- Non-judgmental attitude ;
- Credence ;
- Purposeful look of feelings ;
- Controlled emotional engagement ;
- User self-government ;
( Crawford and Walke, 2008, p.6 )
These rules are indispensable to societal work pattern as they comply with what societal work bases for, human right and societal justness. Individuality for illustration gives the right to the service users to be free from prejudice and bias, therefore the societal worker should avoid labels and pigeonholing. Non-judgmental attitude would guarantee the state of affairss are examined without prejudice, necessitating societal workers to avoid personal feelings and biass. Acceptance implies the look of echt concern, admiting the service users point of position, common regard, etc. Social workers have to give the chance to service users to purposefully show their feelings. In this manner they will experience sceptered and respected. Controlled emotional engagement requires the societal worker to show their feelings but nevertheless in a controlled manner, they should non come across as cold or disinterested this should be guided by cognition and intent, at the same clip avoiding to over place with the service user. Self finding is a rule that places importance in recognizing the service user ‘s rights and demands to autonomy, right of determination devising and the right of pick. Confidentiality is a right that service users are entitled to ; this implies that consent must be taken from the service users before the information can be disclosed, unless there is a state of affairs where other people may be at hazard.
In societal work there is a broad assortment of theories and methods that help societal workers intervene, the theory or method chosen will act upon the linguistic communication used and will determine the relationship between the societal worker and service user. Language is the wealth of communicating, it can open or close doors but besides it can act upon actions. ‘Language plays a large portion of power dealingss that have to be unpacked and understood for authorization to happen, ( Dominelli, 2002 ) ‘ ( Adams et al. 2009, p.175 ) . Bing a good communicator is indispensable to societal work pattern as communications accomplishments are indispensable to constructing a relationship and besides questioning. ‘Lishman ( 1994 ) identifies four types of communication: symbolic, verbal, gestural and written ‘ , any type of communicating is indispensable to all professional patterns hence societal workers have to ‘simultaneously ask good inquiries, listen actively, convey information, exercising agnosticism and reflect on interaction ‘ , Adams et Al ( 2009, p.176-178 ) .
“ Social work professionals are expected to work in partnership with people to happen the solutions and achieve the results they want, and to join forces with other bureaus and subjects to guarantee support is delivered in a co-ordinated manner. ” ( GSCC, 2008, p.6 )
One of the rules in constructing an effectual relationship will be honesty ( e.g. explicating the ground for intercession ) . Exerting common regard should be another cardinal rule in relationship edifice, maintaining assignments or being on clip is a really simple illustration but nevertheless really of import. Respect should be exercised even in a instance of different personal values as societal workers are non at that place to judge but to assist. Consistency is another rule that the service users appreciate, as it shows concern about their state of affairs and apprehension. Ethical behaviour is indispensable, because as a societal worker there is the responsibility to esteem the codification of behavior that societal work abides to. Explaining issues that might originate during the intercession and doing things clear before work is commenced can govern out subsequently misinterpretations. All these rules will lend to underpin the trust facet of the relationship and do the intercession more effectual.
Social workers ever try to affect service users every bit much as possible in every facet of their intercession, nevertheless, this is non ever possible. There are times where societal workers are requested to make determinations and do judgements so that they can protect vulnerable people or in order to implement control. Social workers have legal powers which they would exert to protect vulnerable people who may be at hazard, this nevertheless may sometimes struggle with what other people involved wish for.
Anti-oppressive pattern is a frame work that aims to integrate the societal work value base, it is a response to the continual lobbying by the laden persons. Professionals supplying anti-oppressive services redefine professionalism within an unfastened power sharing model and precise human rights-based value systems. ‘Practicing equality involves practicians in valuing ‘difference ‘ in life styles and individuality alternatively of demanding uniformity ‘ ( Adams et al. 2009, p.55 ) .
Power instability is an of import issue that should be addressed when working in an anti-oppressive manner. The power that the societal worker holds can be used both ways, constructively – taking to authorise the service user, but besides societal workers can mistreat this power hence reenforcing the power instability and subjugation. However there is ever the hazard of being oppressive even though non deliberately, e.g. Through ‘naivety or ignorance, reenforcing stereotypes, inappropriate linguistic communication, utilizing power unsuitably and by moving as an ‘expert ‘ , Thompson ( 2009, p.158-159 ) . Social workers are involved in many complex interactions, ‘we have to acknowledge the potency for societal work to make injury every bit good as good ‘ ( Thompson, 2009, p.80 ) . When looking at how inequalities and subjugation manifest themselves, the PCS ( Thompson, 1996 ) would be helpful.
Service user and carer engagement and engagement can be disputing and besides honoring. However it is really valuable to societal work pattern, service users and carers can acquire involved in their ain bundle of services or in a strategic planning and service development. ‘Users ‘ positions of the quality of services and their engagement in supplying regular feedback on all facets of societal work are hence an indispensable portion of good pattern ‘ , ( Warren, 2009, p.15 ) . Service users ‘ and carers ‘ positions on services provided, have been sought by many researches for and besides judges. However, in the recent old ages at that place has been a distribution of power which has resulted in the engagement of the service users but besides giving them the power to drive the research undertaking.
In decision, societal work is a disputing profession which continually challenges the boundaries of its practicians, whether on a personal, cultural or professional degree. Ethical motives, ethical motives and values are all indispensable parts of the profession pattern. Social workers have to pattern in e brooding manner, while acknowledging diversenesss which they come across in a day-to-day footing. ‘A societal work pattern that takes no history of bing inequalities runs the hazard of: weakness to acknowledge of import factors in person ‘s unrecorded, doing tenseness, reenforcing the negative effects of favoritism ‘ ( Thompson, 2009, p.26 ) .
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Bibliography & A ; Mentions
- Adams, R. , Domilelli, L. , Payne, M. , ( 2009 ) , Critical Practice In Social Work, 2rd edition, Palgrave Macmillan.
- Adams, R. , Domilelli, L. , Payne, M. , ( 2009 ) , Social Work: Subjects, Issues and Critical Debates, 3rd edition, Palgrave Macmillan.
- BASW ( 1996 ) The Code of Ethics for Social Work, ( www.basw.co.uk – accessed: 09/04/2010 )
- Crawford, K. , Walke, J. , ( 2008 ) , Social Work with Older People, 2nd Edition, Learning Matters.
- Eby, M. , Gallagher, A. , Values and Ethics in Practice, Chapter 7, ( Course stuff ) .
- hypertext transfer protocol: //www.ifsw.org/f38000138.html ( accessed: 12/04/2010 )
- Thompson, N. , ( 2009 ) , Understanding Social Work, 3rd Edition, Palgrave Macmillan.
- Trevithick, P. , ( 2009 ) , Social Work Skills – a pattern enchiridion, 2nd Edition, Open University Press.
- Warren, J. , ( 2009 ) , Service User and Carer Participation in Social Work, Learning Matters.